12/11/08

Someone in Sales just asked me if a limited edition sku we released on DVD was in fact, on DVD. Sales never ceases to amaze me with the lack of knowledge they have about the products they are pitching

12/4/08

since this blog is just starting out, let me bring you up to speed with a quick a quick recap "greatest hits" of retarded issues i've had to deal with in the passed month or so and what department asked me:

sales - they asked me, manufacturing dude, what price we sold a certain title to customers for. let me say that again, someone in sales askes someone in manufacturing, what price they, sales, we're supposed to sell a game for.

sales - a customer asked them on a collector's title we had, game disc and dvd, which disc was the game disc and which disc was the dvd. sales, not knowing their product (you see a pattern here?), asked the question of us. opening a sample had the two discs, one plainly labeled "dvd" and if anyone has ever seen a game disc, go ahead, go grab one off your shelf and look at the game disc, the other clearly labeld with whatever platform it was on.

everyone - this is an oldy but a goodie. i posed the question pre-release of a new title on if that game should have an online code. the game genre and the the franchise in which it was in made it CLEAR to me (a gamer) that this game absolutely required an online code; there is no way this title wouyldn't have one. my question went thru the channels, all the way up to the producer who said it didn't need one. needless to say, the day before ship, word came down that it did indeed require one. everyone just rolled over and buckled while i kept shouting. and who did this effect? who had to work late to make sure product was reworked in time? whose budget did it hit? yeah

finance - sitting down with finance and literally walking them thru simple arithmetic, explaining a rebate "if you make XX number of units and you pay YY dollars for each, when you surpass XX number of units, you get a rebate back of ZZ cents to be applied to YY dollars we paid on all XX units". it had to be one of the most anxiety filled meetings i've been in during my entire career.

more to come but for now, time to go home and cry myself to sleep in my beer